Frequently asked questions
Privacy
Section titled “Privacy”What does Vetroscope record?
Section titled “What does Vetroscope record?”Which app is in front, its window title (that’s where breakdowns like project and site names come from), and what music or video is playing — checked about every 30 seconds while you’re active. That’s the whole list. No keystrokes, no screenshots, no clipboard, no file contents. Anything on an ignore list is never recorded at all.
Is Vetroscope a keylogger?
Section titled “Is Vetroscope a keylogger?”No. It never sees what you type — it reads which app and window is in front, not what’s inside them. Everything it records stays on your computer, where you can look through it, export it, and delete it.
Does my data leave my computer?
Section titled “Does my data leave my computer?”Only if you turn something on, and you choose what:
- Nothing turned on — everything stays on your computer. The app works fully offline.
- Sync — your data is copied to Vetroscope Cloud or your own Home Sync server. Private details are encrypted on your computer before upload. By default you use sign-in recovery; optional end-to-end encryption needs a recovery code. See Your encryption key.
- Chat and Quick Search AI — when you ask a question, the totals and details needed to answer it are sent to the AI. Never in the background, never for training.
- Activity categories — when Vetroscope asks AI to categorize an app it doesn’t know, the app’s name (and, for browsers, the site name) is sent. The answer may be added to an anonymous shared list of app categories that isn’t linked to your account.
- Web dashboard — with Vetroscope Cloud on, your computers also upload their totals, charts, and reports so the dashboard can show them. They’re encrypted the same way as the rest of your synced data.
- Google Calendar — only if you connect it; separate from activity sync.
- Notes, the Local API, and the MCP stay on your computer (the Local API and MCP never use the internet).
Can Vetroscope (the company) see what I do?
Section titled “Can Vetroscope (the company) see what I do?”No. Without sync there’s nothing on our servers at all. With sync, private details are encrypted on your computer before upload. With end-to-end encryption, only a computer with your recovery code can unlock them — we never have that code. With sign-in recovery (the default), signing in on a new computer unlocks them. Full detail is in the in-app Privacy Policy and on vetroscope.com/privacy.
Sync and encryption
Section titled “Sync and encryption”What is sign-in recovery vs end-to-end encryption?
Section titled “What is sign-in recovery vs end-to-end encryption?”Sign-in recovery (the default): your data is encrypted before upload, and on a new computer you just sign in to unlock it. End-to-end encryption (optional): you keep an encryption key (recovery code) yourself. If you lose the key and every computer that has it, your synced data can’t be recovered. Details: Your encryption key.
What happens if I lose my encryption key?
Section titled “What happens if I lose my encryption key?”That only applies when end-to-end encryption is on. If you’re still signed in anywhere, view the key there (Settings → Sync) and save it properly. If no computer has it any more, your synced data can’t be recovered — on purpose, so nobody else can unlock it either. The data on your computers isn’t affected.
Do I need Pro for Home Sync?
Section titled “Do I need Pro for Home Sync?”No — Home Sync is included with the lifetime license. Pro adds the hosted service (Vetroscope Cloud), the web dashboard, and AI Chat / Quick Search.
Can I see my data on my phone?
Section titled “Can I see my data on my phone?”Yes, with Vetroscope Pro: the web dashboard at app.vetroscope.com works in any browser, including phones and tablets. It shows what your computers sync to Vetroscope Cloud, so Cloud Sync needs to be on for at least one of them. You can browse and make changes on your phone, but there’s no Vetroscope mobile app, and time spent on your phone isn’t tracked.
What happens when my trial ends?
Section titled “What happens when my trial ends?”Tracking pauses and paid features lock, but nothing is deleted. You can still open Home, Charts, Activity, the Timeline, the Calendar, and Reports to see everything you tracked. Buy a license (or Pro) to resume. Details: Plans and trial.
Can I move my license to another computer?
Section titled “Can I move my license to another computer?”Yes. On the old computer, Settings → Account → Remove license from this device, then activate on the new one. If the old computer is gone, contact support.
Can I move my license to a different account?
Section titled “Can I move my license to a different account?”Yes. In Settings → Account, choose Unlink license, then link the key to the other account.
Do other people on my Home Sync server need licenses?
Section titled “Do other people on my Home Sync server need licenses?”Yes — the server is included with your license, but each person syncing to it licenses their own Vetroscope.
Can I get my data out?
Section titled “Can I get my data out?”Use Reports to export a PDF document or a CSV for spreadsheets, and the Local API for code. It’s your data, stored on your computer.